PingFlow
The patient automation system for clinics and practising specialists.
PingFlow books appointments, sends reminders, recovers no-shows, follows up after visits, and collects reviews — automatically, 24/7. We install it in your practice within two weeks.
Built by a healthcare specialist who learned to automate — not a tech team that discovered healthcare.
What's Inside
Four parts. One loop.
Each part feeds the next — booking data drives reminders, visits trigger follow-ups, happy patients become reviews.
01
WhatsApp booking & missed-call recovery
Book, reschedule and confirm on WhatsApp or your site — 24/7. Every missed call triggers a WhatsApp message that books the appointment.
02
Reminders & no-shows
Timed reminders cut no-shows; recovery messages rebook the patients who still miss.
03
Patient follow-ups
Post-visit follow-ups that keep patients engaged, bring them back, and turn positive patient experiences into referrals.
04
Review automation
Turn happy patient experiences into Google reviews — automatically, at the right moment.
Plans
Pick your starting point.
Every tier runs on the same loop. Start where your practice is today and grow into the rest.
PingFlow Start
Never miss a booking again.
For solo specialists and single-location clinics where the phone is the bottleneck.
- WhatsApp + web appointment booking, 24/7
- Missed-call appointment recovery
- Reminders + no-show recovery
- Monthly report
PingFlow Growth
Keep every patient you win.
For practices with recurring care — dental, chronic, post-surgical, diagnostics.
- Everything in Start
- Post-visit follow-ups + recall
- Lapsed-patient reactivation
- Automated review collection + feedback routing
- Quarterly optimisation call
PingFlow Pro
The loop, plus the demand that feeds it.
For practices scaling volume, or opening a second location.
- Everything in Growth
- Ads or SEO management
- Landing pages + full tracking
- Monthly strategy call
Your free growth audit gives you the exact figure for your practice.
Questions clinics ask us
How long does installation take?
Typically two weeks from audit to live, planned around your OPD schedule.
Does it work with our existing HMS or calendar?
Usually yes. The audit checks your specific setup and tells you honestly what integrates.
What if a patient’s question is too complex for automation?
It hands over to your front desk with the full conversation attached. Automation catches the routine, never traps the patient.
Can we buy just one part, like reviews only?
PingFlow works as a loop — the parts feed each other. Tiers let you start smaller with Start and grow into the full system.
Is patient data safe?
PingFlow runs on your instructions with patient consent, and data handling is set out in the agreement we sign with every practice.
See what PingFlow would recover in your practice.
Get a free growth audit. We'll show you exactly what PingFlow would book, save and win back for your practice — whether you work with us or not.